Recently, a few Galaxy Note 8 owners have been reporting problems with their smartphone batteries. Particularly, that they were unable to turn them back on or even charge hem after they had run dry.
We know what you’re thinking, but it doesn’t seem to be all that bad. At least for now.
The issue first began surfacing in December, a few months after the smartphone first became available. Samsung has since said it’s seriously investigating the matter, but that it’s not likely a widespread issue considering they’ve only received a few reports.
More important than the fact that it seems to be an issue limited to perhaps one batch of the device, it’s at least not a safety hazard like the Galaxy Note 7. Samsung has stated it may be a problem with the power management circuit, specifically the small amount of charge needed in the phone to kickstart charging.
In the meantime, affected users have been advised to get free replacements under their warranty cover. For people who aren’t covered, one option is to try stack charging. Simply plugging the phone into and out of a charger for every 30 seconds for about 15 seconds could potentially generate enough residual charge for the smartphone to start up and charge properly.
That’s quite a task obviously, so better would be to just have the thing replaced. In the meantime, if you own a Galaxy Note 8 or S8 Plus, just don’t let it run fully out of juice.